The Groundhogg — CRM, Newsletters, and Marketing Automation plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 4.8.3 via the `create_support_user()` function. This is due to the function identifying the support account solely by matching against publicly hardcoded constants — `user_login` `'groundhogg'` and email addresses `'[email protected]'` / `'[email protected]'` — where the `in_array()` email-equality check at line 238 is not a security boundary because any user fully controls their own email value. This makes it possible for an attacker with an account whose `user_login` is `'groundhogg'` and whose `user_email` matches one of the hardcoded support constants to have that account silently promoted to administrator — and additionally to super admin on multisite when the triggering administrator holds `manage_network_options` — resulting in full site takeover. Exploitation requires a two-actor flow: the attacker must first obtain or pre-plant an account with the hardcoded credentials (possible when open user registration is enabled or another account-creation path exists), after which a legitimate administrator must invoke the support-access feature via the `submit_ticket` or `process_send_support_access` entry points to trigger the promotion.
Metrics
Affected Vendors & Products
No data.
No data.
No data.
No data.
Advisories
No advisories yet.
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
Sat, 10 Oct 2026 05:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | The Groundhogg — CRM, Newsletters, and Marketing Automation plugin for WordPress is vulnerable to Privilege Escalation in all versions up to, and including, 4.8.3 via the `create_support_user()` function. This is due to the function identifying the support account solely by matching against publicly hardcoded constants — `user_login` `'groundhogg'` and email addresses `'[email protected]'` / `'[email protected]'` — where the `in_array()` email-equality check at line 238 is not a security boundary because any user fully controls their own email value. This makes it possible for an attacker with an account whose `user_login` is `'groundhogg'` and whose `user_email` matches one of the hardcoded support constants to have that account silently promoted to administrator — and additionally to super admin on multisite when the triggering administrator holds `manage_network_options` — resulting in full site takeover. Exploitation requires a two-actor flow: the attacker must first obtain or pre-plant an account with the hardcoded credentials (possible when open user registration is enabled or another account-creation path exists), after which a legitimate administrator must invoke the support-access feature via the `submit_ticket` or `process_send_support_access` entry points to trigger the promotion. | |
| Title | Groundhogg <= 4.8.3 - Unauthenticated Privilege Escalation to Support User Identity Confusion | |
| Weaknesses | CWE-269 | |
| References |
|
|
| Metrics |
cvssV3_1
|
Projects
Sign in to view the affected projects.
MITRE
Status: PUBLISHED
Assigner: Wordfence
Published:
Updated: 2026-10-10T05:31:03.178Z
Reserved: 2026-09-17T13:29:18.159Z
Link: CVE-2026-92975
Vulnrichment
No data.
NVD
No data.
Redhat
No data.
OpenCVE Enrichment
No data.
Weaknesses