FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the polycast/receive endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.
Metrics
Affected Vendors & Products
Advisories
No advisories yet.
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
Fri, 06 Nov 2026 19:30:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Freescout Helpdesk
Freescout Helpdesk freescout |
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| Vendors & Products |
Freescout Helpdesk
Freescout Helpdesk freescout |
Fri, 06 Nov 2026 17:15:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the polycast/receive endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226. | |
| Title | FreeScout: Cross-User Notification Data Disclosure via LIKE Wildcard Injection in Polycast Channel Query | |
| Weaknesses | CWE-200 CWE-639 CWE-89 |
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| References |
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| Metrics |
cvssV3_1
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Projects
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-11-06T17:00:33.424Z
Reserved: 2026-07-14T21:10:50.032Z
Link: CVE-2026-62856
No data.
Status : Received
Published: 2026-11-06T17:18:34.047
Modified: 2026-11-06T17:18:34.047
Link: CVE-2026-62856
No data.
OpenCVE Enrichment
Updated: 2026-11-06T19:15:08Z