FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the  polycast/receive  endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.
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Fixes

Solution

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Workaround

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History

Fri, 06 Nov 2026 19:30:00 +0000

Type Values Removed Values Added
First Time appeared Freescout Helpdesk
Freescout Helpdesk freescout
Vendors & Products Freescout Helpdesk
Freescout Helpdesk freescout

Fri, 06 Nov 2026 17:15:00 +0000

Type Values Removed Values Added
Description FreeScout is a self-hosted help desk and shared mailbox application. Prior to version 1.8.226, the  polycast/receive  endpoint fails to escape SQL LIKE wildcards in supplied channel names, while channel authorization applies only to names with specific prefixes. An unauthenticated attacker with a guest session and valid CSRF token can submit a wildcard channel name to retrieve matching notification events intended for other users. Notification payload generation lacks a corresponding access check, exposing conversation message content, identifiers, URLs, and notification HTML across users and mailboxes. This issue is fixed in version 1.8.226.
Title FreeScout: Cross-User Notification Data Disclosure via LIKE Wildcard Injection in Polycast Channel Query
Weaknesses CWE-200
CWE-639
CWE-89
References
Metrics cvssV3_1

{'score': 7.7, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:N/A:N'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-11-06T17:00:33.424Z

Reserved: 2026-07-14T21:10:50.032Z

Link: CVE-2026-62856

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Received

Published: 2026-11-06T17:18:34.047

Modified: 2026-11-06T17:18:34.047

Link: CVE-2026-62856

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-11-06T19:15:08Z

Weaknesses