FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225.
Metrics
Affected Vendors & Products
Advisories
No advisories yet.
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
Fri, 06 Nov 2026 19:30:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Freescout Helpdesk
Freescout Helpdesk freescout |
|
| Vendors & Products |
Freescout Helpdesk
Freescout Helpdesk freescout |
Fri, 06 Nov 2026 17:15:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.225, the administrator-only App Logs viewer accepts Laravel-encrypted folder and file parameters whose constructed path is checked only as a raw string. An administrator who also knows the APP_KEY can supply traversal segments that the filesystem normalizes outside storage/logs. The /app-logs/app route can then read local files accessible to the PHP worker, including environment files, source files, credentials, tokens, and operating-system files. This issue is fixed in version 1.8.225. | |
| Title | FreeScout: Path Traversal in App Logs Viewer Exposes Arbitrary Local Files | |
| Weaknesses | CWE-23 | |
| References |
| |
| Metrics |
cvssV3_1
|
Projects
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-11-06T17:46:15.847Z
Reserved: 2026-07-14T21:10:50.031Z
Link: CVE-2026-62855
No data.
Status : Received
Published: 2026-11-06T17:18:33.877
Modified: 2026-11-06T18:18:17.450
Link: CVE-2026-62855
No data.
OpenCVE Enrichment
Updated: 2026-11-06T19:15:08Z
Weaknesses