FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to predictable conv.<conversation_id> Polycast channels for other conversations in the same mailbox. New event payloads can expose complete replies, internal notes, recipient addresses, conversation state, assignee data, attachment names, and attachment URLs containing valid download tokens. This issue is fixed in version 1.8.226.
Metrics
Affected Vendors & Products
Advisories
No advisories yet.
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
Fri, 06 Nov 2026 19:30:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| First Time appeared |
Freescout Helpdesk
Freescout Helpdesk freescout |
|
| Vendors & Products |
Freescout Helpdesk
Freescout Helpdesk freescout |
Fri, 06 Nov 2026 17:15:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to predictable conv.<conversation_id> Polycast channels for other conversations in the same mailbox. New event payloads can expose complete replies, internal notes, recipient addresses, conversation state, assignee data, attachment names, and attachment URLs containing valid download tokens. This issue is fixed in version 1.8.226. | |
| Title | FreeScout: Missing Authorization and Exposure of Sensitive Information to an Unauthorized Actor and Authorization Bypass Through User-Controlled Key | |
| Weaknesses | CWE-200 CWE-639 CWE-862 |
|
| References |
| |
| Metrics |
cvssV3_1
|
Projects
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Status: PUBLISHED
Assigner: GitHub_M
Published:
Updated: 2026-11-06T17:03:33.062Z
Reserved: 2026-07-14T21:10:50.031Z
Link: CVE-2026-62852
No data.
Status : Received
Published: 2026-11-06T17:18:33.537
Modified: 2026-11-06T17:18:33.537
Link: CVE-2026-62852
No data.
OpenCVE Enrichment
Updated: 2026-11-06T19:15:08Z