The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Advisories

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Fixes

Solution

No solution given by the vendor.


Workaround

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History

Wed, 05 Aug 2026 17:30:00 +0000

Type Values Removed Values Added
Weaknesses CWE-639
Metrics cvssV3_1

{'score': 3.8, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N'}

ssvc

{'options': {'Automatable': 'no', 'Exploitation': 'poc', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Sat, 01 Aug 2026 06:45:00 +0000

Type Values Removed Values Added
Description The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.
Title Fluent Support < 2.3.1 - Agent+ Arbitrary Ticket Customer Reassignment via IDOR
References

Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: WPScan

Published:

Updated: 2026-08-05T16:20:06.367Z

Reserved: 2026-06-30T09:06:09.451Z

Link: CVE-2026-14197

cve-icon Vulnrichment

Updated: 2026-08-05T16:16:20.671Z

cve-icon NVD

Status : Received

Published: 2026-08-01T07:16:29.883

Modified: 2026-08-05T17:16:40.497

Link: CVE-2026-14197

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-08-05T18:30:16Z

Weaknesses