The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition.
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Affected Vendors & Products
Advisories
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Fixes
Solution
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Workaround
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References
History
Sat, 07 Nov 2026 02:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to Stored DOM-Based Cross-Site Scripting via the 'jsticket_message' parameter in all versions up to, and including, 5.0.2 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. The payload fires specifically when an administrator or agent opens the affected ticket and the page initializes VenoBox, which reads the browser-decoded data-title attribute and passes it to jQuery .html(), making routine ticket review the trigger condition. | |
| Title | JS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-title | |
| Weaknesses | CWE-79 | |
| References |
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| Metrics |
cvssV3_1
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Projects
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Status: PUBLISHED
Assigner: Wordfence
Published:
Updated: 2026-11-07T02:29:11.914Z
Reserved: 2026-10-27T15:16:09.365Z
Link: CVE-2026-118046
No data.
Status : Deferred
Published: 2026-11-07T03:17:00.170
Modified: 2026-11-07T03:17:00.320
Link: CVE-2026-118046
No data.
OpenCVE Enrichment
Updated: 2026-11-07T03:30:13Z
Weaknesses