Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes.
Metrics
Affected Vendors & Products
Advisories
No advisories yet.
Fixes
Solution
No solution given by the vendor.
Workaround
No workaround given by the vendor.
References
History
Fri, 16 Oct 2026 17:45:00 +0000
| Type | Values Removed | Values Added |
|---|---|---|
| Description | Faveo Helpdesk through 2.0.3 contains a broken access control vulnerability that allows authenticated agents to read tickets in other departments via the getTooltip handler. Attackers can enumerate sequential ticketid values on GET /ticket/tooltip to read ticket conversations, including customer personal data and internal agent notes. | |
| Title | Faveo Helpdesk through 2.0.3 Broken Access Control via /ticket/tooltip Endpoint | |
| First Time appeared |
Ladybirdweb
Ladybirdweb faveo Helpdesk |
|
| Weaknesses | CWE-639 | |
| CPEs | cpe:2.3:a:ladybirdweb:faveo_helpdesk:*:*:*:*:*:*:*:* | |
| Vendors & Products |
Ladybirdweb
Ladybirdweb faveo Helpdesk |
|
| References |
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|
| Metrics |
cvssV3_1
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Projects
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Status: PUBLISHED
Assigner: VulnCheck
Published:
Updated: 2026-10-16T21:17:46.687Z
Reserved: 2026-10-16T14:31:18.420Z
Link: CVE-2026-111676
No data.
Status : Deferred
Published: 2026-10-16T18:17:50.337
Modified: 2026-10-16T22:17:22.273
Link: CVE-2026-111676
No data.
OpenCVE Enrichment
Updated: 2026-10-16T19:15:02Z
Weaknesses