FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.235, when APP_CLOUDFLARE_IS_USED is enabled, FreeScout trusts an unvalidated CF-Connecting-IP header during failed login attempts and stores the spoofed value in the activity log. LogsMonitor inserts the value into an administrator alert email without HTML escaping, allowing injected HTML to execute when an administrator opens the email. This issue is fixed in version 1.8.235.
Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Thu, 08 Oct 2026 21:45:00 +0000

Type Values Removed Values Added
First Time appeared Freescout Helpdesk
Freescout Helpdesk freescout
Vendors & Products Freescout Helpdesk
Freescout Helpdesk freescout

Thu, 08 Oct 2026 20:00:00 +0000

Type Values Removed Values Added
Description FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.235, when APP_CLOUDFLARE_IS_USED is enabled, FreeScout trusts an unvalidated CF-Connecting-IP header during failed login attempts and stores the spoofed value in the activity log. LogsMonitor inserts the value into an administrator alert email without HTML escaping, allowing injected HTML to execute when an administrator opens the email. This issue is fixed in version 1.8.235.
Title FreeScout: Stored HTML Injection in Administrator Alert Emails via Spoofed CF-Connecting-IP Header
Weaknesses CWE-116
CWE-79
References
Metrics cvssV3_1

{'score': 6.1, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N'}


Projects

Sign in to view the affected projects.

cve-icon MITRE

Status: PUBLISHED

Assigner: GitHub_M

Published:

Updated: 2026-10-08T19:52:23.040Z

Reserved: 2026-10-07T21:07:54.989Z

Link: CVE-2026-107393

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Awaiting Analysis

Published: 2026-10-08T20:17:33.893

Modified: 2026-10-08T21:33:42.423

Link: CVE-2026-107393

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

Updated: 2026-10-08T21:30:18Z

Weaknesses