CVE-2024-23790 - Vulnerability Details - OpenCVE

Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes.
This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

No CVSS v4.0

Attack Vector Network

Attack Complexity Low

Privileges Required Low

Scope Unchanged

Confidentiality Impact Low

Integrity Impact None

Availability Impact None

User Interaction Required

No CVSS v3.0

No CVSS v2

This CVE is not in the KEV list.

The EPSS score is 0.00285.

Exploitation none

Automatable no

Technical Impact partial

Vendors	Products
Otrs Subscribe	Otrs Subscribe

Configuration 1 [-]

OR	cpe:2.3:a:otrs:otrs::::::::
	cpe:2.3:a:otrs:otrs::::::::

No data.

No data.

Advisories

Source	ID	Title
EUVD	EUVD-2024-21243	Improper Input Validation vulnerability in the upload functionality for user avatars allows functionality misuse due to missing check of filetypes. This issue affects OTRS: from 7.0.X through 7.0.48, from 8.0.X through 8.0.37, from 2023 through 2023.1.1.

Fixes

Solution

Update to OTRS Patch 2024.1.1 Update to OTRS 7.0.49 (Long Term Support Users)

Workaround

No workaround given by the vendor.

References

Link	Providers
https://otrs.com/release-notes/otrs-security-advisory-2024-01/

History

Tue, 10 Nov 2026 21:30:00 +0000

Type	Values Removed	Values Added
Metrics		ssvc `{'options': {'Automatable': 'no', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}`

Projects

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MITRE

Status: PUBLISHED

Assigner: OTRS

Published: 2024-01-29T09:21:14.996Z

Updated: 2025-06-17T21:29:17.700Z

Reserved: 2024-01-22T10:32:00.704Z

Link: CVE-2024-23790

Vulnrichment

Updated: 2024-08-01T23:13:07.512Z

NVD

Status : Modified

Published: 2024-01-29T10:15:08.263

Modified: 2026-06-17T07:13:36.427

Link: CVE-2024-23790

Redhat

No data.

OpenCVE Enrichment

No data.

Weaknesses

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