The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.
Advisories
Source ID Title
EUVD EUVD EUVD-2024-54389 The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Mon, 07 Apr 2025 15:15:00 +0000

Type Values Removed Values Added
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'partial'}, 'version': '2.0.3'}


Sat, 05 Apr 2025 02:15:00 +0000

Type Values Removed Values Added
Title KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin <= 1.7.4 - Unauthenticated Sensitive Information Exposure Through Unprotected Directory

Sat, 05 Apr 2025 03:00:00 +0000

Type Values Removed Values Added
Description The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.
Weaknesses CWE-200
References
Metrics cvssV3_1

{'score': 7.5, 'vector': 'CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: Wordfence

Published:

Updated: 2025-04-07T14:12:23.960Z

Reserved: 2025-01-21T19:43:35.544Z

Link: CVE-2024-13604

cve-icon Vulnrichment

Updated: 2025-04-07T13:06:00.723Z

cve-icon NVD

Status : Awaiting Analysis

Published: 2025-04-05T02:15:14.497

Modified: 2025-04-07T14:17:50.220

Link: CVE-2024-13604

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses